Roaring Strawberry

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Setting Up Email on your Computer

To setup your computer to send/receive email, you must already have the email account created in your Control Panel. You will need the following information when following the step by step instructions below for your email program.

Required Information

  • Username: user@yourdomain.com (your full email address).
  • Password: use whatever password you were assigned.
  • Incoming Mail Server:  Use mail.yourdomain.com (replacing yourdomain.com with your domain name).
    • Use SSL on port 993 (IMAP) or port 995 (POP)
  • Outgoing Mail Server:  Use mail.yourdomain.com (replacing yourdomain.com with your domain name).
    • Use SSL on port 465
    • “My outgoing (SMTP) server requires authentication” – Yes

Setup Instructions

Microsoft Outlook

Our mail servers support Autodiscover for Outlook 2019!  This means your account setup is much easier than it used to be if you have the newest version of Outlook.

Older versions of Outlook will have varying ability to Autodiscover your email account and settings.  If you’re using an older version of Outlook that does not offer Autodiscover you’ll have to set up your account manually using the steps found in the Outlook Manual Setup section (below)

Follow these few steps in Outlook to set up your account:

  1. Go to File > Account Settings > Account Settings > and click the “New…” button.
  2. A new window will open, enter your full email address and click “Connect”.
  3. Select IMAP (recommended) or POP.
  4. Enter your account’s password and click “Connect”.
  5. Outlook should say “Account successfully updated”, click “Done” and you’re all set!

Note: If your account setup fails, please double check your email and password for typos.  You will have to exit the setup and click “New…” again to re-enter your information.  If your account setup fails a second time, click “Change Account Settings” and make sure your settings match what is listed in the Required Information section of this page (above).

Outlook Manual Setup

First Steps

  1. In Outlook 2013 and newer click on File > Account Settings > Account Settings
  2. Click on New (right above account names)
  3. Choose Email Service: Click IMAP or POP, click Next
  4. Click Manually configure server settings, click Next
  5. Click Internet E-Mail, click Next

User Information

  1. Your Name: Enter your name as you want it displayed when you send an email
  2. Email Address: Enter your email address.

Server Information

  1. Account Type: IMAP or POP (IMAP is preferred)
  2. Incoming Mail Server: mail.yourdomain.com
  3. Outgoing Mail Server: mail.yourdomain.com

Login Information

  1. User Name: Enter your FULL email address
  2. Password: Enter your password
  3. Remember Password: Check
  4. Require login using SPA: Do NOT check
  5. Click more Settings

More Settings – General Tab

  1. Edit the Mail Account name as necessary
  2. Organization: Enter your company name
  3. Reply Email: Type in your full email address
  4. Purge Options: Leave unchecked.

More Settings – Outgoing Server Tab

  1. My outgoing server requires authentication: Yes
  2. Use same settings as my incoming: Yes

More Settings – Advanced Tab

  1. Incoming server Port: Use “993” for IMAP, and use “995” for POP3
  2. Use the following type of encrypted connection: SSL/TLS
  3. Outgoing server Port: 465
  4. Use the following type of encrypted connection: SSL/TLS
  5. Click Okay
  6. You can click Test Account Settings to see if successful. If not, check the steps again.
  7. Click Next > Finish.
Windows Mail

Follow these few steps in Windows Mail to set up your account:

  1. Click on the Settings icon (gear) > Manage Accounts > Add Account.
  2. A new window will open.  Select “Other Account” from the list.
  3. Enter your Email address, Full Name, and Email Password.
  4. Click “Sign In” and you’re done!

Note: If your account setup fails, please double check your email and password for typos.

Mac Mail

First Steps

  1.  Click on the Mail application icon to open
  2. At top of screen, click on Mail > Preferences
  3. Click on Accounts tab (next to General)
  4. On the bottom left, click the Plus sign to create a new account (To modify an account, click on the existing account on the left pane)
  5. Enter in your Name (as you want it to be displayed when others receive your email), your email address and your password. Click continue.

Incoming Mail Server

  1. Account Type: POP3 or IMAP (POP3 is standard, but IMAP is preferred for use across multiple devices)
  2. Description: Type in a description for this account (internal use only)
  3. Incoming Mail Server: mail.yourdomain.com
  4. User Name: Enter your FULL email address
  5. Password: Enter your password
  6. Click Continue

Incoming Mail Server Information

  1. Use Secure Sockets Layer (SSL): Yes
  2. Authentication: Password
  3. Click Continue

Outgoing Mail Server

  1. Description: Type in a description for this account (internal use only)
  2. Outgoing Mail Server: mail.yourdomain.com
  3. Use only this server: Yes
  4. Use Authentication: Yes
  5. User Name: Enter your FULL email address
  6. Password: Enter your password
  7. Click Continue
  8. You may get a warning, kindly disregard. Click Create.